Nisha Handa Portfolio

Design Strategy

Business Goal - Design a leave management application for employee to have a hassle-free experience.

Cross Channel - Web Application

Target Users - Working Professionals for a multi-national company

General Tasks-

Select a single day/ date range or a half-day to apply for a leave.
Select leave type from multiple options.
Upload required proofs in case it is expected
Add a description/ reason for taking leave
Cancel applied leave

Insights - View overall leave records on the dashboard

Technology Constraints - Impact of internet, Employee compliance constraints

User Research

Qualitative Research

I interviewed 4 working professionals to know about their views on a leave management system

What is their current process to apply for leave?
What major issues do they face while using a leave management web application?
What do they look for while applying for a leave?

User Persona

Archana

Age - 28
Occupation - UI Developer at Coral
Location - Pune

Prudent Planner, Joyous, Unmarried

Goals

Frustrations

Apply for a 14 days leave for her marriage

No single dashboard to view leave balance and past leaves
Scattered information on the website
No visibility on last year's credited leaves
Unaware about whom to reach out to.

Bio - Archana is a multitasker, hailing from a small town in Pune. She is excited and nervous as she will be soon getting married. She is a prudent planner and prefers easy and quick service.

Storyboarding

I used illustrations with dialogues and narratives along with tagging the sequence of activity. This helped me understand user's thought processes while interacting with the system

Space Saturate

To have clarity on the scope and features of the design solution, I used the space saturate method. This helped me keep the requirements in line and prioritize them along with considering exceptions.

Open Card Sorting

To evaluate the information architecture better, I conducted open card sorting with 2 participants.

Information Architecture

Wireframes (low-fidelity)

Paper prototyping helped me focus on the important things and re-iterate the information architecture. Also, it helped me identify reusable components that can be created for each screen to speed-up the high-fidelity design process.